Free delivery
FREE shipping on orders over $495
Have a question?
Frequently Asked Questions
Get quick answers to your common questions about orders, shipping, and returns below.
Orders
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can use the tracking number provided to monitor the status of your delivery through the shipping carrier’s website.
Can I modify or cancel my order after it's been placed?
You may modify or cancel your order before it has been processed and shipped. Once the order is shipped, it cannot be modified or canceled. If you need assistance with a cancellation or modification, please contact our customer service team as soon as possible.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team immediately. We will assist you in resolving the issue, including arranging for a return, exchange, or refund in accordance with our Return Policy.
How can I check the status of my order?
You can check the status of your order by logging into your account on our website. Once logged in, navigate to the "Orders" section to view the status of your recent purchases. You will also receive email notifications with updates on your order's processing and shipping status.
Shipping & Returns
What are your shipping options and delivery times?
StyleCare Salon offers various shipping methods, and shipping times may vary depending on the method chosen and the destination. We strive to ship orders promptly after payment is received, but we do not guarantee specific delivery dates or times. Orders over $495 qualify for free shipping.
How can I return an item or request a refund?
You may return items in accordance with our Return Policy. To initiate a return or request a refund, please contact our customer service team. We will guide you through the return process and ensure that your request is handled efficiently.
Do you offer international shipping?
Currently, our shipping options and destinations are outlined during the checkout process. Please check our shipping policies on the Site or contact our customer service team to confirm if we ship to your location.
What should I do if my package is lost or delayed?
If your package is lost or delayed beyond the expected delivery timeframe, please contact our customer service team. We will work with the shipping carrier to locate your package or provide a resolution, such as a replacement or refund, depending on the circumstances.
